Clear answers to common queries about our products and services.
You can place an order directly through our website, social media pages, or by contacting our team.
We currently accept bank transfers, cash deposits, cash on delivery (where available), and approved online payment methods.
Orders may be cancelled before they are processed for shipping. Please contact us as soon as possible for assistance.
Most orders are delivered within 2–5 working days depending on your location.
Yes, we offer islandwide delivery across Sri Lanka.
Once your order has been dispatched, our team will provide tracking details where available.
Delivery charges may vary depending on your location and the products ordered.
Most orders are delivered within 2–5 working days depending on your location.
Please refer to our Size Guide available on each product page. If you need assistance, our team will be happy to help.
Selected products may be restocked based on demand. Follow our social media pages for updates on new arrivals and restocks.
Yes. We accept exchanges for eligible items that are unused, unworn, and in their original condition.
Exchange requests must be made within 7 days of receiving your order.
Yes. Size exchanges are available subject to stock availability.
Sale or clearance items may not be eligible for exchange unless the product received is defective.
Warranty availability depends on the specific watch model. Please check the product description or contact us for details.
We strive to display products as accurately as possible. However, slight variations in color may occur due to lighting and screen settings.
You can reach us through our website, Facebook, Instagram, TikTok, or WhatsApp for any inquiries.
Our team is available during regular business hours and will respond to messages as quickly as possible.
Follow DS Ware Co. on social media to stay updated on new collections, exclusive drops, and special promotions.
